Refund policy

Returns & Exchanges Policy

At Bermudaful Bundles, we take pride in providing luxury hair extensions, professional styling tools, and botanical hair-care products. Customer satisfaction, product quality, and hygiene are important to us.

ALL SALES ARE FINAL

All purchases made through Bermudaful Bundles are final. We do not accept returns, exchanges, or refunds for change of mind, incorrect selections, or personal preferences, except where required by applicable law.

Hair Extensions & Hair Products

For hygiene and safety reasons, we do not accept change-of-mind returns or exchanges on:

  • Human hair bundles, wefts, tape-ins, and crochet hair

  • Wigs and other hair extensions

  • Bermudaful Botanics hair oils, rinses, and hair-care products

  • Opened or used hair accessories

Please carefully review product descriptions, textures, lengths, and quantities before purchasing.

Styling Tools

All styling tool purchases are final unless the item is faulty, defective, or otherwise qualifies for a remedy under applicable consumer protection laws.

Damaged, Defective, or Incorrect Items

If you receive a damaged, defective, or incorrect product, please contact Bermudaful Bundles as soon as possible after discovering the issue.

When contacting us, please provide:

  • Your name and order number

  • A description of the issue

  • Clear photographs or videos, where appropriate

We will review the concern and provide an appropriate remedy in accordance with applicable Bermuda law.

Order Cancellations

Cancellation requests must be submitted as soon as possible. Once an order has been processed or prepared for delivery, cancellation requests may not be accepted, except where required by law.

Local Delivery

Bermudaful Bundles currently provides local delivery within Bermuda only. International shipping is not available at this time.

Your Consumer Rights

Nothing in this policy excludes or limits your statutory rights under Bermuda law, including the Sale of Goods Act 1978 and the Consumer Protection Act 1999.

Where a product is faulty, not as described, or otherwise fails to meet applicable legal requirements, customers may be entitled to a refund, repair, replacement, or another legally required remedy.

Contact Us

For questions or concerns regarding your purchase, please contact Bermudaful Bundles through our official website contact page or social media channels.

Thank you for choosing Bermudaful Bundles.

Luxury Hair. Be Bold. Be Bermudaful.